RETURN AND REFUND POLICY

Refund and Return Policy for Ganesh Store

We strive to provide a divine shopping experience. If you’re not satisfied with your purchase, please review our refund and return policy below.

Eligibility for Returns

To be eligible for a return:

  • Items must be in their original condition: unworn, unused, with tags, and in the original packaging.
  • A receipt or proof of purchase is required.

To initiate a return, contact us at ganeshastore2021@gmail.com. If your return is approved, we’ll provide a return shipping label along with instructions on where and how to send your package. Note: Items sent back without prior approval will not be accepted.

For any inquiries about returns, email us anytime at ganeshastore2021@gmail.com.

Damages and Issues

Please inspect your order upon arrival. If you receive:

  • A damaged or defective item, or
  • An incorrect item,

Contact us immediately, so we can address the issue and make it right.

Exceptions / Non-Returnable Items

Some items are non-returnable, including:

  • Custom-made or personalized products.
  • Perishable items such as flowers, food, or plants.
  • Personal care goods like beauty products.
  • Hazardous materials or flammable substances.

Additionally, we cannot accept returns on:

  • Sale items.
  • Gift cards.

For questions about your specific item, please contact us before requesting a return.

Exchanges

The quickest way to exchange an item is to return it following our return process and place a new order for the replacement item.

Refunds

After we’ve received and inspected your returned item, we’ll notify you of the approval or rejection of your refund.

  • Approved refunds will be issued to your original payment method.
  • Keep in mind that banks and credit card companies may require additional time to process and post refunds.

If you have any concerns about the status of your refund, don’t hesitate to reach out to us.

We are committed to ensuring your satisfaction. Contact us at ganeshastore2021@gmail.com for any questions or assistance!